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How would your business recover from technology meltdown?

January 22, 2015

One of the biggest fears of any IT manager is total tech meltdown; even partial failure is likely to have a massive impact on business. So why do so many businesses still struggle to recover when technology fails – 78% of businesses that suffer significant data loss are out of business within 6 months. Most businesses fail to recover adequately and place enormous burden their business continuity and position in the market.

“By failing to prepare, you are preparing to fail.” ? Benjamin Franklin

When it comes to technology failure, slight inconvenience until things get up and running again is likely to be the least of your problems. Data loss can have legal implications that have the potential to cost your business or even have limits placed on your trading, is likely to lead to a loss of customer confidence and long-term reputational damage. Even for small businesses, it simply isn’t worth the risk of letting a technology failure have such a catastrophic effect.

“It won’t happen to us” – IT Managers

With all the will in the world, IT failure can happen to any company, there are just too many variables that are prone to effect networked IT services: human errors, hardware failure, software failure, viruses, malicious attacks, system bugs or even natural disasters that you really would struggle to plan for. While there is no ‘good time’ for IT meltdown to hit, it generally hits at a very inconvenient time; IT systems are generally not tested for load capacity so when systems are at peak use is when they are most vulnerable.

But really, what causes the technology meltdown and data loss is insignificant compared to the recovery. Most businesses at first glance have fairly good backup procedures but on deeper inspection fall short of what would be required in order to recover from a major tech failure. Many businesses rely on individuals within their organisation to perform daily manual backups of their own files or weekly system backups, and to keep their data password protected and encrypted.

But how realistic is it really to rely on individuals to ensure the on-going data security of your entire IT infrastructure? In actuality setting up an effective IT backup and recovery system is a lot simpler than it sounds, once set up a proper back up system should operate seamlessly, it will even reduce the burden on individuals to backup manually.

How a proper backup and recovery system should look:

  • Data backup should be automatic and on-going
  • Backup data should be stored off-site at a dedicated data centre
  • Backup data should be instantly accessible by those with the correct authorisation
  • Local, transfer and backup data should be automatically encrypted
  • Backup system should be thoroughly reviewed every month

It’s important for a business of any size to consider effective data backup and recovery in case of a tech meltdown, the hardest part is getting the systems in place, which is a lot easier than trying to recover from failure if proper backup systems are not in place. Once set up and running smoothly you will wonder why you put it off for so long!

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written by David Clee

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